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Return Policy

WHERE DO I SEND MY RETURN TO?

  • We have a centralized warehouse based in the USA, specifically chosen to facilitate all of our Returns from around the globe!
  • We will provide you with the full address when we allocate your Returns Authorisation number to you!

HOW LONG DOES IT TAKE FOR MY EXCHANGE / REFUND TO BE PROCESSED?

  • We try and process returns as quickly as possible, but we do ask for 24-48 hours to be able to process your return
  • If you're exchanging, we will send your new piece/s out, and email you a new tracking number
  • If you're refunding, we will refund you through PayPal (the same method you used to pay), and email you once complete

WHAT IS YOUR RETURN POLICY OR EXCHANGE POLICY?
You can exchange or refund your order within 60 days as long as it has not been worn or removed from the main package. For more details please visit our Refund Policy or Exchange Policy pages.

WHAT IF MY ORDER ARRIVES DAMAGED, OR THERE IS A FAULT?
Whilst we hope this never happens, if you do receive damaged goods, or have a manufacturing fault occur, please contact us immediately at returns@fabandgo.zendesk.com so we can personally assist you and sort out your problem as quickly as possible.

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